Credit Profile Authorization
Authorization to Obtain Credit Report. By clicking the “Agree and Continue” button and continuing with the application process for a loan on Santia Financial’s website, www.santiafinancial.com, you understand and agree that you are authorizing Santia Financial and its Lending Partners, to each obtain a consumer credit report from one or more consumer credit reporting agencies and third-party data furnishers including, but not limited to TransUnion, Experian, Equifax. You expressly authorize Santia Financial and its Lending Partners and lenders in a Lending Partners lending network, if applicable, to obtain consumer reports from consumer reporting agencies about you periodically including for purposes of underwriting your loan application and throughout the term of your loan, including in the month following the month when you pay off or otherwise satisfy the loan.
We may use the credit report and information from third party data furnishers for any purpose authorized by applicable law in connection with a credit transaction involving you and involving the extension of credit to you or review or collection of your account, including but not limited to (i) for authentication purposes, to make sure you are who you say you are, (ii) to make credit decisions; (iii) to determine how much debt you currently have, in order to determine your debt-to-income ratio, and (iv) to obtain information and characteristics from your credit report from one or more consumer credit reporting agencies and third-party data furnishers. You authorize us to verify information in your credit report, and you agree that Santia Financial, its Lending Partners, and lenders in a Lending Partners lending network, if applicable, may contact third parties without further notice to you to verify any such information. We may obtain your credit report each time you apply for a loan with us and at any other time that we deem it necessary in our sole discretion.
E-Sign Consent
DISCLOSURE AND CONSENT TO ELECTRONIC RECEIPT OF LOAN DISCLOSURES AND ELECTRONIC CONTRACTING (“ESIGN ACT CONSENT”)
You understand that in order to submit a credit application to and engage in loans and related transactions with Santia Financial, its Affiliate as identified in Santia Financial’s Privacy Notice, its Lending Partners, lenders in a Lending Partner’s lending network, and their service providers, (collectively referred to herein as “we”, “us”, or “our” unless otherwise indicated) and to view and retain a copy of the related notices, disclosures, agreements, authorizations, acknowledgements, terms and conditions, and other documents during the course of our relationship with you (collectively, “Disclosures”) you must consent to receive Disclosures and engage in transactions and enter into contracts and agreements electronically.
Described below are the terms and conditions for providing Disclosures to, and transacting business with you electronically. Please read the information below carefully and thoroughly.
You acknowledge and agree that we may provide you with the Disclosures in electronic format, and that we are not required to send a paper document to you, unless and until you withdraw your consent as described below. All Disclosures that we provide to you in electronic format will be provided either (i) via e-mail; or (ii) by access to our online platform.
- GETTING PAPER COPIES.
You may request from us a paper copy of any Disclosure that we have provided or made available to you electronically without charge, provided that such request is made within a reasonable time after we first provided the Disclosure to you. To request paper copies, of any Disclosure made by Santia Financial or on its website at www.santiafinancial.com, you must send an e-mail to support@santiafinancial.com with the subject line “Paper Loan Document Request” and in the body of the e-mail you must state your e-mail address, full name, US Postal address, and telephone number. Please also specify (in the body of the email) which previously provided Disclosure you are requesting in paper copy. Alternatively, if you would like a paper copy of all loan origination documents (including origination Disclosures and borrower promissory note agreement) for loans made by Santia Financial, and their service providers, please request “All loan origination documents” in paper copy. Requesting paper copies, as specified above, does not remove your previously provided consent to receive electronic Disclosures. To withdraw your consent to receive any future Disclosures in electronic format from Santia Financial and their service providers, please follow the instructions below under “Withdrawing your consent”. To request paper copies, of any Disclosures, loan origination documents, or transaction documents made or provided directly to you by Affiliate or a lender in a Lending Partner’s lending network and their service providers, you must contact the Affiliate or lender in the Lending Partner’s lending network directly.
- WITHDRAWING YOUR CONSENT.
You may withdraw your consent to receive Disclosures electronically from Santia Financial, and their service providers by following the instructions below. If you have a pending loan request or application in process with us, or a loan that has been approved and is in the process of funding, withdrawing your consent will terminate your loan request or application and will result in the cancellation of any funds in the process of disbursement (except where prohibited by law). After your loan has been originated and funded, you may withdraw your consent to receive any future Disclosures in electronic format. Withdrawing your consent does not apply to origination disclosures that were previously provided to you (electronically) prior to your loan funding (or at the time of funding). Withdrawing your consent may slow the speed at which we can deliver services to you. You may withdraw your consent to receive future Disclosures electronically from Santia, and their service providers by sending an email to support@Santiafinancial.com with the subject line of “Withdraw electronic consent” and in the body of the email, state your full name, US Postal Address, email address, and telephone number. You may withdraw your consent to receive future Disclosures electronically from Affiliate or a lender in a Lending Partner’s lending network by contacting the Affiliate or the lender in the Lending Partner’s lending network directly.
Your withdrawal of consent will be effective only after we have had a reasonable period of time to process your request.
- CHANGE IN YOUR EMAIL ADDRESS OR OTHER CONTACT INFORMATION.
To ensure you receive all Disclosures in a timely manner, you agree to promptly notify us of any change in your email address or home mailing address. To let Santia Financial, and their service providers know of a change in your e-mail address, within our borrower portal, go to “Account Settings”. You may also call our Customer Service team at (877) 770-1559. You may change your email address or home mailing address with Affiliate or lenders in a Lending Partners lending network, by contacting the Affiliate or the lender in the Lending Partner’s lending network directly.
At our discretion, we may treat your failure to provide us with a valid e-mail address or the malfunction of a previously valid e-mail address as a withdrawal of your consent to receive electronic documents.
- REQUIRED HARDWARE AND SOFTWARE
In order to access and retain Disclosures electronically, you must satisfy the following computer hardware and software requirements: access to the Internet; an email account and related software capable of receiving email through the Internet; supported Web browsing software (Chrome version 32.0 or higher, Firefox version 26.0 or higher, Internet Explorer version 8.0 or higher, or Safari version 7.0 or higher); and hardware capable of running this software. To ensure access and optimal printing of your loan documents in PDF format, you must have Adobe Reader. To install the free version of Adobe Reader, click here.
Additional Mobile Technology Requirements. If you are accessing our site and the Disclosures electronically via a mobile device (such as a smartphone, tablet, and the like), in addition to the above requirements, you must make sure that you have software on your mobile device that allows you to print and save the Disclosures presented to you during the application process. These applications can be found for most mobile devices in the device’s respective “app store.” If you do not have these capabilities on your mobile device, please access our site through a device that provides these capabilities.
Telephone Disclosure and Consent. If you access our site and the Disclosures via a mobile device or provide us with a telephone number that is a mobile phone number, by accessing through or providing your mobile phone number, you consent to the receipt of information calls and text messages made by us or our service providers or any lender on your loan to provide services to you related to your loan request, application or loan, if approved and funded. You agree we may use automatic dialing systems and prerecorded calls to this number and any number you provide to us. Your mobile provider may charge message and data rates.
- FEDERAL LAW.
All Disclosures we provide to you in either electronic or paper format will be considered “in writing.” You should print or download a copy of this ESIGN Act Consent and any other Disclosures for your records. You agree, and we both intend the federal Electronic Signatures in Global and National Commerce Act to apply to (i) this ESIGN Act Consent and (ii) our ability to conduct business with you by electronic means.
- TERMINATION/CHANGE.
In our sole discretion, we reserve the right to provide you with any Disclosures in paper format and to discontinue the electronic provision of Disclosures at any time. We will provide you with notice of any such termination or change as required by law.
- ACKNOWLEDGING YOUR ACCESS AND CONSENT TO RECEIVE MATERIALS ELECTRONICALLY AND TO CONDUCT BUSINESS ELECTRONICALLY.
You agree to these terms of this ESIGN Act Consent and: (i) confirm your consent to receive Disclosures in electronic format and conduct transactions electronically; (ii) affirmatively demonstrate your ability to access and read, and also print or save, this ESIGN Act Consent and the Disclosures or any related documents and communications; (iii) confirm that you have provided a valid e-mail address at which we can send electronic Disclosures to you; (iv) have access to software and hardware that satisfies the above requirements; (v) agree to the terms and conditions of this ESIGN Act Consent including the telephone consent above; and (vi) by clicking the box referencing this ESIGN Act Consent, you affix your electronic signature to this ESIGN Act Consent.
Licenses
By clicking “Agree & Continue”, you, the Consumer, (hereafter referred to as “Consumer, you, and your) consent to do business electronically with Santia Financial, its affiliate identified in Santia Financial’s Privacy Notice and its unaffiliated third-party Lending Partners and the lenders in a Lending Partner’s lending network, and other service providers and marketers and hereafter referred to individually or jointly, as applicable, as “Affiliate, Lending Partners, we, us, or our”. Consumer consents to receive transactional and marketing information and documents relating to an Affiliate and the Lending Partners products and services including, but not limited to loans and other financial products and services via electronic mail, text message, facsimile, voicemail, phone, or artificial or pre-recorded telephonic messages, automatic dialing technology, and any other common electronic means (collectively, “Electronic Communication”). Consumer understands that all costs associated with the receipt, review, and use of such Electronic Communications shall be those of Consumer, such as maintaining access to the Internet or paying for text messages. When you give us your home and/or mobile phone number through our website web form, you are indicating that you are an authorized subscriber or a non-subscriber customary user of the number and that we have your permission to contact you at that number or numbers you provided, about your inquiry, application, offer for a consumer loan, other financial products and services, or other ancillary products and services. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology, for all purposes not prohibited by applicable law. Message and data rates may apply. You may revoke this consent at any time by contacting Santia Financial by emailing us at support@santiafinancial.com, calling us at (877) 770-1559, or by mail at 8330 Lyndon B Johnson Fwy, Suite 657, Dallas TX or through any other reasonable means. We may also send you an email to the email address that you have provided. Some of the purposes for calls, text messages and emails include: suspected fraud or identity theft; responding to your online inquiries or incomplete or completed applications; obtaining information; transactions on or servicing of your account; marketing unsecured consumer installment loans; marketing other financial products and services; other related ancillary products and services; satisfaction surveys, consumer reviews, and focus groups. Our rights under this Communication Consent extend to our Affiliate, subsidiaries, parents, agents, vendors, unaffiliated third-party Lending Partners and lenders in a Lending Partners lending network, service providers and marketers, and their assigns. Your consent to receive Electronic Communications is not required and is not a condition for any purchase or availability. You may call us at (877) 770-1559 to inquire and apply by phone. Notify us immediately of any changes to your contact information.
Communication Consent
By clicking “Agree & Continue”, you, the Consumer, (hereafter referred to as “Consumer, you, and your) consent to do business electronically with Santia Financial, its affiliate identified in Santia Financial’s Privacy Notice and its unaffiliated third-party Lending Partners and the lenders in a Lending Partner’s lending network, and other service providers and marketers and hereafter referred to individually or jointly, as applicable, as “Affiliate, Lending Partners, we, us, or our”. Consumer consents to receive transactional and marketing information and documents relating to an Affiliate and the Lending Partners products and services including, but not limited to loans and other financial products and services via electronic mail, text message, facsimile, voicemail, phone, or artificial or pre-recorded telephonic messages, automatic dialing technology, and any other common electronic means (collectively, “Electronic Communication”). Consumer understands that all costs associated with the receipt, review, and use of such Electronic Communications shall be those of Consumer, such as maintaining access to the Internet or paying for text messages. When you give us your home and/or mobile phone number through our website web form, you are indicating that you are an authorized subscriber or a non-subscriber customary user of the number and that we have your permission to contact you at that number or numbers you provided, about your inquiry, application, offer for a consumer loan, other financial products and services, or other ancillary products and services. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology, for all purposes not prohibited by applicable law. Message and data rates may apply. You may revoke this consent at any time by contacting Santia Financial by emailing us at support@santiafinancial.com, calling us at (877) 770-1559, or by mail at 8330 Lyndon B Johnson Fwy, Suite 657, Dallas, TX, or through any other reasonable means. We may also send you an email to the email address that you have provided. Some of the purposes for calls, text messages and emails include: suspected fraud or identity theft; responding to your online inquiries or incomplete or completed applications; obtaining information; transactions on or servicing of your account; marketing unsecured consumer installment loans; marketing other financial products and services; other related ancillary products and services; satisfaction surveys, consumer reviews, and focus groups. Our rights under this Communication Consent extend to our Affiliate, subsidiaries, parents, agents, vendors, unaffiliated third-party Lending Partners and lenders in a Lending Partners lending network, service providers and marketers, and their assigns. Your consent to receive Electronic Communications is not required and is not a condition for any purchase or availability. You may call us at (877) 770-1559 to inquire and apply by phone. Notify us immediately of any changes to your contact information.
Lending Partner Matching Consent
I authorize Santia Financial and its Lending Partners to obtain my credit report and Social Security Number from a credit bureau to verify my identity and match me with lenders. I further authorize Santia to provide to these Lending Partners my full Social Security Number and any information submitted to Santia. I further authorize these Lending Partners separately to obtain my consumer credit report, credit score, and other information from one or more consumer reporting agencies to verify my identity and provide me with quotes for credit products and services.
Privacy Notices
Authorization to Obtain Credit Report. By clicking the “Agree and Continue” button and continuing with the application process for a loan on Santia Financial’s website, www.santiafinancial.com, you understand and agree that you are authorizing Santia Financial and its Lending Partners to each obtain a consumer credit report from one or more consumer credit reporting agencies and third-party data furnishers including, but not limited to TransUnion, Experian, Equifax. You expressly authorize Santia Financial, Inc. and its Lending Partners and lenders in a Lending Partners lending network, if applicable, to obtain consumer reports from consumer reporting agencies about you periodically including for purposes of underwriting your loan application and throughout the term of your loan, including in the month following the month when you pay off or otherwise satisfy the loan.
We may use the credit report and information from third-party data furnishers for any purpose authorized by applicable law in connection with a credit transaction involving you and involving the extension of credit to you or review or collection of your account, including but not limited to (i) for authentication purposes, to make sure you are who you say you are, (ii) to make credit decisions; (iii) to determine how much debt you currently have, in order to determine your debt-to-income ratio, and (iv) to obtain information and characteristics from your credit report from one or more consumer credit reporting agencies and third-party data furnishers. You authorize us to verify information in your credit report, and you agree that Santia Financial, its Lending Partners, and lenders in a Lending Partners lending network, if applicable, may contact third parties without further notice to you to verify any such information. We may obtain your credit report each time you apply for a loan with us and at any other time that we deem it necessary in our sole discretion.
Privacy Policy (Last Update September 2021)
As your financial privacy is very important to us, this notice discusses Santia Financial and its subsidiaries and affiliates’ (“Santia”) privacy practices with respect to guarding the confidentiality and security of your personal information and the information you submit through this website.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, any notices we provide and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement anytime, so please review it frequently. If we make material changes to this policy, we will notify you here, by means of a notice on our homepage and/or any other acceptable means.
What information does Santia collect through its website?
On our website, we collect personal information about you that you willingly provide us to generate consumer loan offers and other financial products and services. This information includes your name, address, email address, state of residence, phone number, amount of unsecured credit obligations, your IP address, your website interaction on the site and how you heard about us. Santia wishes to convey to its users that the only types of communications that are sent out are service-related emails that are in response to a user’s online inquiry requesting a consumer loan or other financial product or service. Users cannot opt-out from receiving these service-related emails while engaged in ongoing transactions with Santia. If your personally identifiable information changes, or if you no longer desire our service, you may contact us at the contact information provided at the end of this policy to correct, update, delete or deactivate your personal information.
We reserve the right to disclose your personally identifiable information as required to complete the requested transaction, service your account, as required by law or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
We also may collect information that is not personally identifiable. Our website automatically collects clickstream information about your visit. This can include the address of the website from which you originated before visiting our website, the pages you visit on our website, and the browser you use.
If you apply for a loan or other financial product or service, we will collect additional personal information about you, including information about your education, home address, employment, financial and outstanding credit obligations, creditors, life events and financial condition.
How does Santia use the information it collects?
Santia does not share any information that it collects through its website with any other person or entity except as permitted by law and indicated in our privacy policy. The personal information we collect is initially used to evaluate your eligibility and underwrite you for a consumer loan. After evaluating your application, we will use the information you submitted to contact you about consumer loan and other financial products and services, explain how Santia can help relieve your credit burdens through a consumer loan, or suggest alternate options if Santia is unable to assist you.
We may share personal information about you to: (1) make a loan to you or broker a loan through third party lenders and lending networks, like our Lending Partners; or (2) service, collect, and maintain your account with us or the lenders or their assignees that make a loan to you. Thus, we may share personal information about you with your creditors, credit reporting agencies, and with other parties that help us to service and maintain your account. We may receive personal information about you from other parties such as credit reporting agencies, third parties who assist in identifying prospective consumers, data brokers, social media and marketing sources or your creditors.
Santia uses Google Analytics reporting to gather information on visitors to our website. We do not facilitate the merging of personally-identifiable information with non-personally-identifiable information previously collected from display advertising features that is based on the DoubleClick cookie unless we have robust notice of, and your prior affirmative (i.e. opt-in) consent to, that merger. We have implemented Google Analytics Demographics and Interest Reporting to gather information such as age, gender, and interests through our website. Santia uses this information to further enhance our visitors’ experiences on our website and to support display advertising. Using the Ads Settings, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
As necessary, we may share non-personal information with our trusted third-party service providers, such as the corporations that manage or host our website, to perform services on our behalf. They typically use non-personal, anonymous information – like clickstream information regarding visit duration – that isn’t identifiable with a particular visitor to further improve the website.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set persistent cookies to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you will not have any difficulties using our site.
Some of our business partners/affiliates use cookies on our site. We have no access to, or control over these cookies. This privacy statement covers the use of cookies by Santia only and does not address the use of cookies by any other party.
Pixels
Pixels allow third parties to collect browsing information across sites and helps us to make the ads and content displayed more relevant to users. The Pixels also allow us to provide information to third parties about how viewers engage with content or advertisements and how to reach the most interested audience.
Pixels collect IP address and location, date and time stamp, user agent, cookie IDs (if applicable), URL, time zone, and other browser-level data or cookie data.
Pixels for ad or content optimization is only used after such data has been aggregated with other data collected from advertisers or other third parties.
We may share aggregate statistics, metrics and other reports, such as the number of unique user views, demographics about the users who engaged in ads or content, conversion rates, and date and time information.
Does Santia have safeguards in place to protect my personal information?
We restrict access to your personal information only to those employees who need to know that information to service and maintain your account with us. We also maintain physical, electronic and procedural safeguards that comply with federal requirements to guard your personal information. All employees are trained on information security expectations to ensure the confidentiality and proper usage of data and the systems protecting the data.
Your California Privacy Rights
This section applies to any California residents about whom we have collected personal information from any source, including through your use of our Website(s), by entering into a loan transaction or acquiring other financial services and products through us, or by communicating with us electronically, in paper correspondence, or in person.
As a company regulated under the Gramm-Leach-Bliley Act (“GLBA”), Santia applies privacy and security protections to your personal information as required by US federal law. As such, certain of the personal information that we may process about you is exempted from the California Consumer Privacy Act (“CCPA”) and certain other personal information may be subject to the CCPA.
For purposes of this section, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California consumer/resident or household. Personal information does not include publicly available information or information that has been de-identified. In our descriptions, we have included all data collected without regard to exempt data under GLBA.
However, by doing so, we do not intend to waive claims of preemption under the GLBA and other similar regulations.
- Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, the chart below depicts the categories of personal information relating to consumers we have collected within the last twelve (12) months:
Personal information does not include:
- Publicly available information from government records.
- De-identified or aggregated consumer information.
- Information excluded from the CCPA’s scope, like:
- health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
We obtain the categories of personal information listed Santiafrom the following categories of sources:
- Directly from our clients or their agents. For example, from documents that our clients provide to us related to the services for which they engage us.
- Indirectly from our clients or their agents. For example, through information we collect from our clients in the course of providing services to them.
- Directly and indirectly from activity on our website (https://santiafinancial.com/). For example, from submissions through our website portal or website usage details collected automatically.
- From third-parties that interact with us in connection with the services we perform. For example, from affiliate marketers who place ads and forward activity to us or from credit reporting agencies (“CRA”), and third-party data providers to verify identity and other information that you provide us.
- Information that is publicly available online or elsewhere and
- Employees and job applicants.
- Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in order for us to assist you in paying off unsecured credit obligations or resolving credit obligations with your creditors.
- To provide you with information, products or services that you request from us.
- To provide you with email alerts, newsletters and other notices concerning our products or services, or events or news, that may be of interest to you.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
- To assist you in identifying appropriate resources if we cannot serve you for any of a number of reasons including, but not limited to, inability to operate in the state of request or lack of income.
- To provide a third party or affiliate with qualified leads for a program that they may administer
- To improve our website and present its contents to you.
- For testing, research, analysis and product development.
- To conduct audit, compliance or other legal work associated with our business.
- To perform financial reporting and accounting and other general business administration
- To assess third party vendors and services providers
- As necessary or appropriate to protect the rights, property or safety of us, our customers or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category C: Protected classification characteristics under California or federal law.
Category D: Commercial information
Category E: Biometric data
Category F: Internet or other similar network activity.
Category I: Professional or employment-related information.
Category K: Inferences drawn from other personal information
We disclose your personal information for a business purpose to the following categories of third parties:
- Our affiliates
- Lenders and lending networks
- Loan buyers
- Service providers
- Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.
We may also disclose your personal information to a third party for a commercial purpose. When we disclose personal information for a commercial purpose, which may include providing your information to a provider which can assist you, we have a compensatory relationship which requires the recipient to abide by data privacy regulations and not use it for any purpose except as described.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a commercial purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category D: Commercial information
We disclose your personal information for a commercial purpose to the following categories of third parties:
- Our affiliates
- Lenders and lending networks
- Corporate credit facility lenders
- Service providers
- Vendors
- Other third parties including marketers
- Your Privacy Rights
If you are a California resident, subject to applicable law, you have the following rights under California law with respect to your personal information, to the extent your personal information is not already subject to federal law and the required privacy and security measures applied under federal law:
- Right to Know. You have the right to request what personal information we collect, use, disclose, and/or sell, as applicable.
- Right to Delete. You have the right to request the deletion of your personal information that is collected or maintained by us.
- Right to Opt-Out of Sale. You have the right to opt-out of the sale of your personal information by us. You may access our Notice of Right to Opt-Out.
- Right to Data Portability. You have the right to request a portable version of your data.
- Right to Non-Discrimination. You have the right not to receive discriminatory treatment by us for the exercise of the privacy rights described Santia.
You may also authorize someone to exercise Santia rights on your behalf. In order to have a third party exercise rights on your behalf as an agent, the third party would need to fill out the same forms as the consumer and have a notarized letter authorizing them to act on your behalf The agent would also need to be able to have sufficient data to verify the identity of the consumer in question.
The Santia rights are subject to our being able to reasonably verify your identity and authority to make these requests. These rights are also subject to various exclusions and exceptions under applicable laws. In order to verify your identity for prospective consumers, you must provide first and last name, state of residence, phone, physical address and email. If you are a current customer, you must also provide the social security number or other identifying account number in addition to the items required for prospective consumers.
If you are a California resident and wish to seek to exercise these rights, please reach us in one of the following ways:
- Call us at (877) 770-1559
- Email us at privacy@santiafinancial.com
- Our website at www.santiafinancial.com and “clicking” on the “Do Not Sell My Personal Information” link at the bottom of our website.
For more information regarding this Privacy Policy, or if you have any questions or concerns, you may contact us in the following ways:
- Call us at (877) 770-1559
- Email us at privacy@santiafinancial.com
- Our website at www.santiafinancial.com
- Notice of Right to Opt-Out
You have the right to direct Santia not to sell your personal information and to refrain from doing so in the future. If you wish to opt-out of such sales, please do so in one of the following ways:
- Call us at (877) 770-1559
- Email us at privacy@santiafinancial.com
- Our website at www.santiafinancial.com and “clicking” on the “Do Not Sell My Personal Information” link at the bottom of our website.
Please consult the other sections of our Privacy Policy for further information on our practices regarding your personal information.
Contact Us
If you have any questions or concerns about this privacy statement, please send them to us by emailing privacy@santiafinancial.com or call us at (877) 770-1559. If you have technical difficulty using our Website, please contact our Webmaster at support@santiafinancial.com.